Corporate Overview

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First Quarter 2013 Earnings Conference Call
Tuesday, April 30, 2013, 10:00 AM ET



At A Glance

The Hanover Insurance Group, Inc. (NYSE: THG), based in Worcester, Mass., is the holding company for a group of insurers that includes The Hanover Insurance Company, also based in Worcester, Citizens Insurance Company of America, headquartered in Howell, Michigan, and Chaucer Holdings PLC, based in London, and their affiliates ... more >>



Financial Summary
Year Ended December 312011 2010
($ in millions, except for
per share amounts)
Revenues $3,932 $3,152
Net Income 37 155
Income from Continuing Operations
Net of Tax 32 153
Pre-Tax Segment Income (1) 18 183
Total Assets 12,624 8,570
Shareholders' Equity 2,510 2,461

Per Share Data
Net Income Per Share - Diluted $ 0.81 $ 3.34
Income from Continuing Operations Per Share $ 0.70 $ 3.31
Book Value Per Share $56.24$54.74

(1) Pre-tax segment income is a non-GAAP measure. A definition and reconciliation to the closest GAAP measure, income from continuing operations - net of taxes, can be found on page 13 of the press release dated February 8, 2012.
Market SummaryDesktop Summary
Trading SymbolTHG
ExchangeNYSE
Market Value ($M)2,131.06
Stock Quote$ 48.42
Change Down$ (0.43)
(0.88) %
Volume286,425
As of June 19, 2013
Minimum 20 minute delay.

Press Releases
6/17/2013The Hanover Helps Agents Create Unique Value For Customers With The Platinum Experience

6/05/2013The Hanover Helps Agents Create Unique Value For Customers With The Platinum Experience

5/29/2013Citizens Insurance And The Hanover Insurance Group Foundation Award Scholarships To 9 Local Students

5/29/2013The Hanover Insurance Group Foundation Awards Scholarships To 36 Local Students

5/21/2013The Hanover Insurance Group Responds To Devastation In Oklahoma


Contact Information
The Hanover Insurance Group, Inc.
440 Lincoln Street
Worcester, MA 01653-0002
(508) 855-1000

Investor Relations Contact
Ms. Oksana Lukasheva
(508) 855-2063
olukasheva@hanover.com

Transfer Agent
Computershare
525 Washington Blvd
Jersey City, NJ 07310
Phone: 800-317-4454
www.Computershare.com



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